FAQ

  • Q: Are you manufacturer?

    Yes, we are manufacture.

    We own four coating glue lines,also skilled workers,to meet the high quality requirement and huge quantity demand.

    HS tape have 4 high-speed slitters,utilizes a custom slitting converter of all tape products, accepting rolls up from 1240mm to 1mm wide.

    HS tape utilizes high-speed precision die-cutting equipment to produce complex shapes and intricate designs.

    HS owns different packing machine,accept different custom packing.

  • Q: What's about your quality?

    We have strict quality control.

    1,We have formal Quility department, raw material purchasing,product producing,product packing,each step,we have the quality control;

    2,Our product owns SGS,RoHs and MSDS certification;

  • Q: What's about your price?

    We don’t say we have the lowest price,but I can say we have very competitive price.

    “Prices fluctuating around the value.”

    In ensuring the best quality, best service and shortest deliver time, we guarantee the most competitive price.

  • Q: What's your credit guarantee?

    1, We are alibaba golder supplier,wehave tens of thousands of credit guarantee amount;

    2,Our clients are all over the world.Checking our customer vistiting on our this website,you will find so many customer visit us,they are satisfied with our product,our service and our lead time.

  • Q: What's your service?

    “Speed    Quality  Service” is our mission.

    1, Professional sales team, to give you the fastest and most smooth communication;

    2,Skillfull worker,to produce the best quality product for you;

    3,The strict QC,to ensure the quality of each product;

    4,The perfect after-sales service department,to give you the long service.

     

  • Q: Can you OEM or ODM?

    Yes, we have R&D department and laboratory.We own research and development personnel 10,of which Dr. 1 , master 3.HS tape can design the products according customer’s requirement.

  • Q: How to get your sample?

    For normal product,we can supply you small rolls samples to you for free,customer only need to pay for the shipping cost.

    How to get?

    1,If you have the express account,like DHL,UPS,tell us,then send the samples to you freight collect;

    2,If you haven’t express account,we can search the cheapest shipping way for you,you just pay for the shipping cost to us,then we send out the smaple to you; or you can arrange the express pick up the sample from our company directly.

    3,If you have China agent,we can send the smaple to you agent.

     

    For OEM or ODM product,we should charge some sample cost,be sure this sample cost will be caculated by our engineers,if you have the order after the sample,we will return part of this sample cost to you.

  • Q: What kinds of payment methods do you accept?

    You can make the payment by bank account, Western Union or PayPal:

    The order amount is lower than 3000 USD,the full payment before the order;
    The order amount is more than 3000 USD,30% deposit in advance, 70% balance against the copy of B/L.


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